Job Description

• ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules
• ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal
• Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle
• Experience with CSM / HRSD and Certification OR Experience in any one module is required
• Skilled in Customer portal / Employee center portal features implementation
• Hands-on experience in case management workflows
• Knowledge of usage on AI search / predictive intelligence GenAI features
• Handson in latest gen UX / UI features

Primary Skills

• ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules
• ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal
• Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle
• Experience with CSM / HRSD and Certification OR Experience in any one module is required
• Skilled in Customer portal / Employee center portal features implementation
• Hands-on experience in case management workflows
• Knowledge of usage on AI search / predictive intelligence GenAI features
• Handson in latest gen UX / UI features
• Enhance and support the ServiceNow customer facing portal Integrate ServiceNow with other corporate applications via web services mid server email etc
• Prepare test cases automate them and execution of test cases
• Translate design comps and other specifications into working code Build responsive web applications

Secondary Skills

• Experience OR Expousre to AI Features