SAP Service Delivery Manager
Capgemini
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Your Role
Total Experience: 9-14 Years
Location: Mumbai / Pune/ Bangalore
- Lead and manage delivery of Application Management/Development services, ensuring issue/risk tracking, mitigation, and quality governance.
- Provide project & program leadership, including planning, budgeting, P&L oversight, and executing high‑value business solutions.
- Guide and mentor teams, fostering collaboration, knowledge transfer, and alignment across multiple Scrum teams.
- Drive operational improvements, tools/automation initiatives, and transformation programs.
- Create SOWs and oversee Agile execution, ensuring milestone achievement, financial reporting, and stakeholder management
Your Profile
- 12–14 years experience with at least 3 years as an SDM; strong techno-functional background (SAP/ERP/Oracle/Custom Apps).
- Agile/Scrum expertise with Scrum Master certification; PMP preferred.
- Strong leadership & communication skills with the ability to present business cases and manage cross-functional teams.
- Problem-solving, time management, and independent decision‑making capabilities.
- Experience with tools like MS Project, Excel, PowerPoint, JIRA, and ServiceNow.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.