Engagement Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

We are looking for a Engagement Manager to join our teams in Lisbon.
In this role you'll be responsible for:

• Manage the full project lifecycle: planning, execution, monitoring, and closure;
• Coordinate activities between onshore and offshore teams, ensuring effective communication and deliverable integration;
• Monitor KPIs, SLAs, and financial reports, ensuring compliance with contracts and objectives;
• Act as the primary operational and technical point of contact for the client, handling escalations and ensuring customer satisfaction;
• Manage risks and changes (Change Control), including impact on timelines and resources;
• Support the definition of roadmaps and service evolution, aligning with the client’s strategic vision;
• Lead governance meetings with internal and external stakeholders;
• Ensure structured handover at project closure;
• Contribute to continuous improvement initiatives and process optimization.

YOUR PROFILE

• At least 5 years of experience managing complex projects in technology environments;
• Solid knowledge of project management methodologies (PMI, Agile, Prince2);
• Experience in financial management and margin control (TCV, P&L, cash flow);
• Proficiency with tools such as MS Project, Jira, ServiceNow;
• Certifications are a plus;
• Fluent in English (minimum C1).

WHAT YOU'LL LOVE ABOUT WORKING HERE

• At Capgemini Portugal we have a flexible and dynamic work environment. Flexibility enables a better work-life balance and gives more flexibility to the employee to manage the working hours, as well if he works at the office or remotely, according with the company’s hybrid work policy;
• We have local programs that promote people growth, reskill and new skills development (Career Acceleration Programs);
• We promote an empowering environment with autonomy and peers' relationships among the top scores of our Monthly Employees' feedback; Next to this, we also offer an attractive compensation package and benefits such as Health and Life insurance, as well as Referral program with bonuses for talent recommendations and other fringe benefits according with our partnerships in force.
• Capgemini Portugal is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, as well as employment offers and promotions made according with competence and ability or performance, respectively.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com

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