About the job you're considering

Digital Customer Experience is one of the fastest growing application practices within the Capgemini UK business and focuses on helping our clients achieve business value though digital transformation and the application of user-centred design, major cloud technologies (Salesforce, Pega, Adobe) and mobile, Content Management Solutions and Digital Product development. We are an Agile, cloud-first organization delivering digital solutions that scale using on and offshore capabilities.

Your role

• Responsible for successfully delivering our most exciting and complex digital transformation opportunities, including multi-cloud, multi tower engagements. Building and leading large multifaceted delivery teams formed from across the Capgemini business and external third parties.
• Responsible for the financial success of an engagement, managing and allocating engagement budgets appropriately to ensure success for both our clients and business.
• Responsible for the commercial success of an engagement, owning the end-to-end construction and submission of commercial agreements, statements of work and change requests. Clearly capturing deliverables, dependencies and assumptions, ensuring all parties and stakeholders are aligned to the expected outcomes of the engagement, and their requisite input to ensuring success
• Reporting to the Practice leadership whilst working closely with Market Units and Account Management teams to shape, secure and deliver existing and net new client assignments.
• Demonstrate a growth mindset and capability to think beyond immediate demands and expectations. Leveraging your understanding of our offers and capabilities, finding synergies with client challenges and opportunities to grow your team and the value delivered to our client and business.
• Actively demonstrate Capgemini’s focus on identifying and delivering value within our client’s organizations, building personal and corporate credibility and confidence.
• Identify, build and own relationships with at least C-Suite-2 stakeholders across our client’s business.
• Actively contribute to the continuing evolution and application of our delivery methodologies.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skill and experience

• 3-5 Years Project, Programme or Portfolio Management Experience.
• Can demonstrate ownership of financial budgets in the range of £1-£3m.
• Has led diverse, cross capability teams between 50 and 100 people, across multiple geographies.
• Can demonstrate ownership of the construction and successful submission of complex Commercial Agreement across multiple commercial types i.e. Fixed fee, T&M, Outcome and value based etc.
• Proven experience successfully and consistently implementing and delivering Agile and DevOps processes and techniques for complex multi-faceted engagements.
• Demonstratable growth-driven mentality and dynamism to identify opportunities to expand impact and value add within client accounts, beyond the confines of the existing agreement.
• Proven capability to apply functional and technical knowledge of Salesforce or similar cloud applications to help identify opportunities to support desired client outcomes.
• Coaching, mentoring and direct review management experience.
• Be willing to travel 2-3 days a week to client location across the UK

• Desired:
o SAFe certification, certified professional in Agile Project Management (CPAPM), Salesforce Admin certification, APM Practitioner

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Please opt in during the application process.

Your security clearance

Baseline Personnel Security Standard (BPSS)
To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.
There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 5 years, further checks may be required.
There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Make it real – what does it mean for you

Flexibility to work your way
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Impactful Experiences
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Shape your path
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Capgemini. Make it real.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com