AR Credit Support Process Associate
Capgemini
Customer Service
Philippines
Posted on Dec 18, 2025
Job Description
Role based in BSv organisation. Leveraging deepening knowledge of Credit Management, The Credit Management Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard credit management transactions including customer order hold and order release
AR Credit Support Process Associate
General Description:
Ensures accuracy and integrity of financial records related to retail customer accounts. This involves reconciling complex to advance customer receivables between different sources, and serve as first point of contact with various teams/parties/customers in resolving discrepancies, disputes or deductions to improve DSO/working capital.
QUALIFICATIONS:
Ability to work both independently and collaboratively
Critical Analytical & Problem-Solving Skills
Excellent communication skills (written and verbal)
Assertiveness and negotiation skills
Willing to work onsite in McKinley Taguig and amenable to any shift
With at least 1.5 years of relevant experience
Can start immediately