Delivery Governance Leader

We are seeking an experienced Delivery Leader to lead large-scale programs and multiple engagements in Run & Build environments.

The ideal candidate will have a proven track record of managing delivery for 200+ resources,

driving operational excellence, and ensuring alignment with business objectives.

Additional Responsibilities

We are seeking an experienced Delivery Leader to lead large-scale programs and multiple engagements in Run & Build environments.

The ideal candidate will have a proven track record of managing delivery for 200+ resources,

driving operational excellence, and ensuring alignment with business objectives.

Key Responsibilities
• Delivery Management:
o Manage end-to-end delivery for large programs and multiple engagements.
o Ensure on-time, on-budget delivery with adherence to quality standards.
o Drive continuous improvement initiatives in delivery management.
• Financial Management:
o Manage budgets and optimize costs.
o Forecast and monitor Contribution Margin (CM).
• Stakeholder Management:
o Build and maintain high-trust relationships with clients and internal leadership.
o Act as a single point of contact for escalations and governance.
• Risk & Issue Management:
o Identify, mitigate, and resolve risks and issues proactively.
• Leadership & People Management:
o Lead diverse teams, set goals, and maintain resource pyramid structure.
o Foster a team-oriented and self-reliant work culture.
• Strategic Planning & Transformation:
o Align delivery with business objectives and drive transformation initiatives.
o Adopt automation, analytics, and digital tools for delivery improvement.
• Process Governance:
o Ensure compliance with delivery frameworks and best practices.
o Maintain excellent understanding of standard processes.
• Cross-BU Collaboration:
o Coordinate across multiple business units and geographies.

Ideal Candidate

He/She/They will have 16+ years of experience with a strong project track record

This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. Key qualifications include:

• Proven experience in Delivery Management for large-scale programs (200+ resources).
• Strong background in ADM (Application Development & Maintenance).
• Experience managing Run & Build engagements.
• Worked in onshore and offshore delivery models.
• In-depth professional experience in IT Service Management.
• Ability to craft and develop business requirements.
• Excellent communication and stakeholder management skills.

Preferred Technical & Professional Skills

• Knowledge of ITIL or Service Management.
• Familiarity with Agile and DevOps practices.

• Strong analytical and problem-solving skills Strong customer orientation, decision making, problem solving, communication and presentation skills

• Very good judgement skills and ability to shape compelling solutions and solve unstructured problems with assumptions
• Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies
• Ability to roll sleeves
• Strong executive presence and entrepreneurial spirit
• Superb leadership and team building skills with ability to build consensus and achieve goals through collaboration rather than direct line authority