<div><div><div> <div> <div><h2>Job Description</h2></div> <div>Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.</div> </div> <div> <div><h2>Job Description - Grade Specific</h2></div> <div>Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state.</div> </div> </div></div></div>

Customer Service

Philippines

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of Cloud, Data, AI, connectivity, software, digital engineering, and platforms. The group reported in 2022 global revenues of €22 billion.

Paris, France

Capgemini

Malay Customer Care Process Lead

Matt Wallaert

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Please note that I give priority to underrepresented candidates. While I encourage everyone to let me know what they are looking for, the dominant use of both my time and social capital is creating a more equitable workplace and that applies here as well.