Desktop Engineer with MacOS
Capgemini
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
- Manage and maintain software deployment using FileWave and KACE package management tools.
- Create, test, and deploy application packages across enterprise environments.
- Monitor and troubleshoot deployment issues and optimize package delivery.
- Provide advanced support for macOS devices including configuration, policy enforcement, and software distribution.
- Ensure compliance and security standards are met across Mac endpoints.
- Serve as a subject matter expert in Microsoft Defender for Endpoint.
- Configure and optimize Defender policies for threat protection and response.
- Monitor security alerts and conduct incident response as needed.
- Lead the configuration, implementation, and troubleshooting of Intune for device and application management.
- Build and deploy application packages using Intune (mandatory hands-on experience).
- Develop and maintain compliance policies, configuration profiles, and conditional access rules.
- Collaborate with security and infrastructure teams to ensure seamless integration and performance.
Your Profile
- 9 to 12 years of experience in macOS administration and support.
- Strong knowledge and hands-on experience with FileWave and KACE tools.
- Proven expertise in macOS device management, policy enforcement, and software deployment.
- Experience with Microsoft Defender for Endpoint configuration and incident response.
- Hands-on experience with Microsoft Intune for device and application management.
- Familiarity with IT support processes, IT security, and vulnerability management.
- Strong troubleshooting and root cause analysis skills.
What You Will Love About Working at Capgemini
- Opportunity to work on enterprise-grade macOS and endpoint security solutions.
- Exposure to modern device management tools and automation platforms.
- Career growth through global projects and cross-functional collaboration.
- Focus on innovation, security, and compliance in a dynamic IT environment.
- Inclusive culture and strong support system for professional development.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.