We are looking for a Solutions Project Manager to lead the implementation of Enterprise Diagnostics Informatics (EDI) solutions in healthcare environments. This role is ideal for professionals with strong project management skills, a customer-first mindset, and a passion for delivering impactful digital health solutions.

Key Responsibilities

• Understand customer environments, including IT policies, workflows, regulatory constraints, and key stakeholders.
• Align customer needs with EDI solutions using structured methodologies such as PRINCE2.
• Drive customer satisfaction, measured through Net Promoter Score (NPS) and continuous feedback.
• Set clear delivery expectations in collaboration with sales and account management teams.
• Produce and maintain project documentation in line with PRINCE2 and SOLID standards.
• Manage customer acceptance processes and support revenue recognition tracking.
• Lead cross-functional project teams to ensure successful and timely solution deployment.
• Transition projects to support teams for ongoing maintenance within agreed SLAs.
• Maintain proactive communication with customers and internal stakeholders.
• Use project management tools to track progress and ensure transparency.
• Collect and report Voice of Customer (VoC) insights to improve future implementations.

Requirements

• Proven experience managing complex projects in the high-tech or healthcare IT industry.
• Strong multitasking and organizational skills.
• Familiarity with RIS, PACS, VNA, Digital Pathology, and imaging software.
• Solid understanding of IT networks and healthcare systems.
• Excellent communication skills in English (written and spoken).
• Experience with EDI, order management, software deployment, application support, and training.
• Knowledge of Expect, network analyzers, and strategic workforce planning is a plus.
• Valid driver’s license and willingness to travel extensively.

Key Competencies

• Project Management: PRINCE2, revenue recognition, SLA management, professional services.
• Technical Expertise: EDI, PACS, RIS, digital pathology, network support, software deployment.
• Customer Focus: after-sales service, training, application support, account management.
• Soft Skills: multitasking, communication, stakeholder engagement, team leadership.

What We Offer

Join a dynamic and collaborative team working at the forefront of digital transformation in healthcare. You’ll lead impactful projects, contribute to innovation, and grow professionally in a fast-paced, mission-driven environment.

Ready to lead the future of healthcare IT? Apply now and help shape the next generation of diagnostic informatics.