Job Description

Capgemini is seeking a director professional for Engagement Executive role.

Primary Skills

Account/Engagement Leadership Responsibilities:
• At least 5 years of experience working as Account/Engagement Head in finance shared services.
• Accountable and responsible for service delivery, ensuring performance delivery of all in-scope activities
• Manage the engagement effectively through a team of talented Senior Managers and Operating Managers
• Ensure adherence to process controls (client & CG)
• Oversee attrition and knowledge management
• Drive process improvements and initiatives
• Coordinate with support team leads and onshore client-facing teams, including contracting, legal, transformation, transition, IT, etc.
• Serve as the first point of escalation for service delivery.
• Engage and partner with client leadership independently.
• Collaborate with client leadership on engagement initiatives and future growth opportunities in conjunction with other client-facing teams.
• Own the financials for the engagement
• Participate in the annual budgeting exercise
Domain and Process:
• Manage F&A controllership functions with expertise to ensure smooth delivery
• Strong domain knowledge of Finance & Accounting; core accounting experience is mandatory.
• Experience in leading, reviewing, and monitoring finance shared services teams involved in US GAAP/regulatory/statutory/ reporting processes.
• Responsible for achieving SLAs & Key Process Indicators for all in-scope activities
• Conduct internal process audits & reviews to ensure strict adherence to process parameters/systems as per defined guidelines
• Ensure documentation guidelines are adhered to as per contract
• Perform root cause and action plan analysis for issues/concerns
• Monitor process health
• Drive process improvement between cross-functional teams; enhance efficiencies/productivity
People:
• Recruit and manage high-end talent
• Responsible for managing, motivating, developing, and appraising direct & indirect reports to create a participative work environment that meets organizational/business goals.
• Build structured plans for retention strategy, succession planning, and individual development plans.
Stakeholder Management:
• Maintain relationships with demanding clients to achieve quality product and service norms.
• Governance: Hold weekly/monthly/quarterly review meetings with stakeholders (internal and external) at an engagement/account level, and conduct other operations review meetings for overall departmental progress and review.

Secondary Skills

Other Requirements:
• Manage a team of 180+ FTEs to ensure the process is followed as described.
• Possess excellent interpersonal, communication, and organizational skills with abilities in team management, team motivation, and customer relationship management.
• Willing to work in shifts, mainly US shifts during month/quarter/annual close, providing guidance and direction to the team on technical nuances during the close cycle.
• Working knowledge of SAP and other tools like Wings, Workiva etc.
• Proficient in MS Office suite, mainly Excel and PowerPoint.

Qualification:-

• Graduate/Post Graduate/M.B.A with 18-20 years
• CA/CPA/CMA (pref not mandatory)