Customer Technical Project Manager
Capgemini
CAPGEMINI ENGINEERING
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
YOUR ROLE
As a Customer Technical Project Manager (CTPM), engineer mission is to lead the successful delivery of complex, end-to-end technical solutions within the telecommunications and cloud domains. I strive to ensure seamless integration, verification, and validation of Nokia technologies, while maintaining a sharp focus on customer satisfaction, technical excellence, and business value.
Responsibilities:
- The CTPM is managing selected complex projects where Nokia delivers the complete solution as End-to-End owner, or for First-Off and large non-standard or cross-organisation solutions, or solutions with 3rd-Party involvement;
 - The Customer Technical Project Manager leads and directs the technical functions being the Analysis & Design group, the Integration, Verification & Validation group;
 - The projects are executed under Market Unit leadership based on the contracted scope being fully accountable for the overall solution integration up to acceptance and handover to operations;
 - Whenever possible, the CTPM is assigned during pre-sales in the project initiation phase, helping to convince the customer to buy from Nokia;
 - During pre-sales phase define the technical delivery strategy from requirements gathering until final acceptance and migration, including project organization, definition of gates, deliverables, tools, and technical governance;
 - The CTPM leads the technical negotiation during the implementation period, drives the technical project execution (through different project streams) and provides solutions to eliminate risks;
 - The CTPM coordinates answers to unresolved technical issues and sets up technical support processes, involving necessary engineering teams when required;
 - The CTPM verifies the E2E Quality of Service and stability of the solution, ensuring that all project KPI’s are within contract definition;
 - The CTPM advises on customer network evolution and strives for project up-scopes.
 
YOUR PROFILE
- Experience in complex projects with cross domain / E2E technology areas (7 years of experience);
 - Experience in Telco Core networks area and Cloud and Data Centers;
 - Good understanding of presales aspects like scoping, estimation and risk management;
 - Ability to take responsibility and coordination and lead technical issues;
 - Able to work and produce targeted results with minimal supervision;
 - Self-starter - able to demonstrate strong sense of business ownership and leadership;
 - Motivated by, and committed to meeting challenging individual and team deadlines;
 - Independent and self-directed;
 - Ability to create order in an unstructured environment;
 - Configuration and change management experience;
 - Solid understanding in system engineering and integration methodologies;
 - Understanding of operator business drivers and technology;
 - Technical Project management experience;
 - Strong customer interaction skills.
 
WHAT YOU'LL LOVE ABOUT WORKING HERE
- Enjoy a supportive atmosphere promoting work-life balance.
 - Engage in exciting national and international projects.
 - Hybrid work.
 - Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
 - Training and certifications programs.
 - Health and life insurance.
 - Referral program with bonuses for talent recommendations.
 - Great office locations.