Your Role

• Provide hands on support for a variety of networking technologies including Riverbed WAN accelerators, Cisco IOS XR based systems, Netscout, a variety of Telco circuit technologies and related termination devices.
• Strong experience with the EIGRP routing protocol, VLANs, IP addressing, spanning-tree & multicast
• Strong experience configuring and troubleshooting Cisco routers and LAN switches
• Experience supporting and troubleshooting client and infrastructure wireless issues. Direct or similar experience with Cisco 8510, Cisco 5508, Aruba Airwave, Aruba Controller, Cisco Prime, Cisco 1131 / 1242, Cisco 3602 / 3702, 802.11 a/g/n/ac
• Create and be assigned incident tickets or requests. Ability to take ownership of the task and delivery within service level agreements.

Your Profile

• 4-12 years of experience in Wireless & DNAC Engineer is the top-level support for a complex global network
• Respond to events presented by network management tools or reported incidents using personal experience, documentation, tools and direction from senior staff or leadership
• Strong understanding of the Network OSI model and TCP/IP Protocol Suite
• Advanced knowledge of TCP/IP network routing, switching and Load Balancers
• Resolve operational issues escalated from ACC Tier 2 and ensure documentation and training occurs to ensure Tier 2 resolution on the next occurrence & demonstrate a dedication to seeing work delivered accurately and within SLA timeframes

What will you love working at Capgemini

• Would be working in cutting-edge cloud IT infra technology with high performance capability team
• Career Growth & Global Exposure
• Focus on Innovation, Cloud, Security & Automation
• Inclusive Culture & Strong Support System