Técnico de informática Junior (Helpdesk)
Capgemini
Portugal
Posted on Jul 4, 2025
Job Description
Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.
Job Description - Grade Specific
Provides the IT support to customers regarding technical issues related to everyday usage of a computerService Desk Analyst analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.â