Job Description

As a member of the team, you will leverage your proficient knowledge of one or more processes to participate in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective service. Is proactive in ensuring the delivery of a customer focused service to client.

Qualifications

• Languages: English & Spanish - minimum B2 level;
• Highschool diploma is mandatory;
• Microsoft Excel skills;
• Customer service skills;
• Strong interpersonal and negotiation skills;
• Team player attitude;
• Be familiar with standard analysis tools/techniques;
• Minimum 6 months of experience in financial area (O2C roles preferably).

Job Responsibilities

• Handles complex cash application transactions, deductions and customer account clearing activities in accordance with cash application procedure in timely and accurate manner;
• Ensures control and compliance regulations are followed;
• Reconciles accounts and allocate payments in accordance with information received;
• Completes timely account clearing and reconciliations;
• Completes Reconciliations;
• Runs automated cash application tools;
• Maintains a clean and clear customer statement by applying incoming payments and complete matching tasks regularly.