ORDER MANAGEMENT PROCESS ASSOCIATE
Capgemini
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR ROLE
We are looking for a qualified Order Management expert to be a part of our company.
In this role you will play a key role in:
- Problem identification and resolution of order management and logistics management processes.
- As a member of the management team, participates in meeting service levels, key measurement targets of the team, delivers a high quality and cost-effective service and oversees the process (or part of process) and customer service decisions.
- Can take leadership to ensure the delivery of a customer focused service to client with highly proficient knowledge of one or more processes and continually strives to improve the process
- Proficient knowledge of one or more processes.
- Hands on experience of working with an ERP tool (preferably SAP U2K2)
- A team oriented and collaborative approach
YOUR PROFILE
- Order inquiry and creation
- Subject matter expert; coaching as necessary
- Receive orders from multiple sources
- Create and validate Orders
- Modify/Cancel and process orders
- Create delivery and shipment documents
- Integrate with load building, mode planning and route optimization
- Process returns
- Archive and Retrieve Documents
WHAT YOU'LL LOVE ABOUT WORKING HERE
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.