Location- Fort Mill, SC

Job Description

Roles and Responsibilities:

• Collaborate with business stakeholders to gather and analyze requirements, translating them into scalable and effective Salesforce solutions.
• Design and configure Salesforce components including workflows, reports, dashboards, custom objects, and validation rules.
• Develop and maintain comprehensive documentation such as process flows, data models, and technical specifications.
• Partner with design and development teams to ensure alignment with key business processes and objectives.
• Advocate for CRM best practices to ensure high-quality, strategic solutions aligned with business goals.
• Participate in backlog grooming, ensuring clarity, prioritization, and alignment with business needs.
• Monitor project scope, ensuring alignment with the Statement of Work (SOW), and manage change control processes.
• Support the Product Owner in defining business value, prioritizing features, and planning releases and sprints.
• Maintain a deep understanding of business processes and the corresponding Salesforce solutions.

Requirements and Skills:

• Proven expertise in Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
• Strong understanding of Salesforce development tools and processes to support use case formulation and requirement design.
• Excellent analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience working with cross-functional teams to deliver sustainable and scalable Salesforce applications.
• Proficient in declarative automation and Salesforce ecosystem features.
• Strong interpersonal and communication skills, capable of engaging both technical and non-technical stakeholders.
• Solid understanding of Agile, Scrum, SAFe, DevOps, and tools such as Jira and Confluence.
• Hands-on experience with Salesforce implementations across the full Software Development Lifecycle (SDLC).

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

Disclaimer:-

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Salary Transparency:

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $100000 - $130000 / year.

This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.