Damage Coordinator
Capgemini
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Job Description
As a Damage Coordinator, you will play a pivotal role in analyzing, coordinating, and leading initiatives to reduce damage incidents and improve repair processes across our operations. You will be responsible for monitoring key performance indicators, driving damage prevention strategies, and ensuring effective collaboration between departments such as Quality, Operations, and external partners.
Key Responsibilities
- Damage Analysis & KPI Monitoring: Track and interpret damage-related KPIs to identify trends, root causes, and improvement opportunities.
- Damage Prevention Leadership: Define and coordinate proactive prevention activities, and lead daily meetings.
- Repair Process Optimization: Reduce repair lead times and stagnation, manage total loss cases, and oversee repair shop performance.
- Stakeholder Communication: Report key findings and progress to management.
- Warranty Coordination: Act as the point of contact for warranty-related matters, ensuring alignment with QD and OD.
- Administrative Support: Assist the Damage Admin team with reporting and documentation as needed.
Your Profile
- Degree in Logistics, Operations Management (or a related field) and professional experience in damage analysis or process coordination.
- Proficiency in tools such as Excel, Power BI, and internal KPI dashboards for monitoring and reporting damage-related data.
- Strong analytical and problem-solving skills, with a proactive mindset for identifying root causes and implementing preventive measures.
- Excellent communication in English and coordination abilities, with experience leading cross-functional meetings and collaborating with diffrent departments.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.