Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Let’s talk about the role and responsibilities:

• Utilise vendor best practices across cloud + on-premises implementations
• Managing Hyper-V hosts, maintenance of VM’s, RODC Servers for over 1,700 sites
• Supporting Cisco and Juniper Network Switches, Wireless Access Points and Wireless LAN Controllers
• Drive continuous improvement and reduction in manual effort by automating deployments and configuration updates
• Execution of application and/or platform changes, releases, and service requests in supported environments
• Root cause analysis and service improvement solutions
• Liaise with appropriate teams for development of corrective actions or viable workarounds to resolve major incidents
• Adhere to ITIL guidelines for Incident, Problem, and Change Management
• Ensure all work is carried out and documented in accordance with required standards, methods and procedures
• Flexible work arrangements – two days per week from home
• Have existing Microsoft, AWS and/or Cisco fundamental certifications

Let’s talk about your capability and experience:

• You will need to be a passionate, motivated and client focused Support Engineer.
• Previous experience in working for an MSP or large government schools
• Managing Windows & Linux Servers and Network devices
• Expertise in Active Directory, Azure Active Directory, GPO, File, DHCP, DNS, NPS (RADIUS)
• Experience in managing Microsoft SCOM Alerts, Orchestrator Runbooks, SCCM Distribution Points
• Support M365, Microsoft Entra ID (Azure AD) and Google Apps
• Demonstrated experience with scripting tools such as PowerShell, Microsoft Graph (Graph API), Python
• Experience in managing Cisco Workplace, Cisco WebEx, AWS, VMWare, Linux, Hitachi Storage, and Commvault Backup is desirable
• Experience managing SCOM and SquaredUp monitoring would be highly regarded
• A hunger for knowledge with the passion to learn about the latest innovations in the industry, which you will enjoy sharing with the wider team
• Adaptability to changing environments and workloads
• Ability to use own initiative

What you’ll love about working here

• We recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.

Apply today!

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion Euro.

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