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Matt Wallaert
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Collab Engineer || 3 to 6 years ||Gurgaon

Capgemini

Capgemini

India
Posted on May 6, 2025

Job Description -

High-Level Responsibilities:

  • Build strong relationships with other Customer Support Engineers, Sales team members, and Engineering team members
  • Provide technical support to partners and/or customers for Cisco small business products, technologies, and/or solutions
  • Effectively troubleshoot customer reported problems both alone and as part of a team, depending on the nature of the incident..

Minimum Qualifications:

  • Cisco Certified Networking Professional (CCNP) Certification/CCna Certified - Must have any
  • Proven expertise in supporting Voice/multimedia over IP, cloud based telephony, and protocols like SIP
  • Demonstrated knowledge in at least one of the following areas: Switching, and Wireless
  • Excellent written and verbal communication skills