Job Description

We are seeking a skilled Infrastructure Support Engineer to join our team. The ideal candidate will have a strong background in managing and supporting on-premises infrastructure, specifically ESXi and VxRail systems, as well as experience with AWS cloud environments. This role requires a proactive approach to system monitoring, troubleshooting, and maintenance, ensuring optimal performance and reliability of our infrastructure.

Key Responsibilities:

On-Premises Support:

• Manage and support VMware ESXi environments using vSphere, including installation, configuration, and troubleshooting.
• Install VMware ESXi hypervisors on physical servers.
• Configure networking, storage, and resource pools for optimal performance.
• Set up and manage vCenter Server for centralized management of ESXi hosts.
• Diagnose and resolve issues related to ESXi host performance, connectivity, and VM operation.
• Use VMware logs and diagnostic tools to identify problems and implement corrective actions.
• Perform regular health checks and maintenance to ensure optimal performance.

AWS Support:

• Assist in the design, deployment, and management of AWS infrastructure.
• Monitor AWS resources, ensuring performance, cost-efficiency, and compliance with best practices.
• Troubleshoot issues related to AWS services (EC2, S3, RDS, etc.) and provide solutions.

General Responsibilities:

• Document processes, configurations, and troubleshooting steps for both on-prem and AWS environments.
• Provide technical support and guidance to internal teams and end-users.

Primary Skills

- 5+ years of experience in infrastructure support, specializing in VMware (ESXi), vSphere, and VxRail.

- Proven expertise in Linux administration.

- Proficient in memory, disk, and CPU monitoring and management.

- In-depth understanding of SAN, NFS, NAS.

- Thorough knowledge of AWS services (Security/IAM) and architecture.

- Skilled in scripting and automation tools (PowerShell, Python, AWS CLI).

- Hands-on experience with containerization concepts.

- Kubernetes, AWS EKS experience required.

- Familiarity with networking concepts, security protocols, and best practices.

- Windows administration preferred

- Redhat VM / Nutanix Virtualization preferred

- Strong problem-solving abilities and ability to work under pressure.

- Excellent communication skills and collaborative mindset.

Certifications:

• VMware Certified Professional (VCP) certification.
• AWS Certified Solutions Architect or similar certification.