Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

We acknowledge the Traditional Custodians of the land in Australia and the Tangata Whenua of Aotearoa in New Zealand. We are committed to valuing and supporting Aboriginal, Torres Strait Islander, and Māori peoples, cultures, and careers.


In this role you will play a key role in:

• Gathering and analysing business/functional requirements and translating them into design specifications
• Support the integration projects through various phases from gathering business requirements to go-live and post-implementation support
• Support the assessment of change requests (corrections, enhancements), proposing and developing solutions by SAP PI/PO/CPI
• Contribute to 3rd level support of SAP PI/PO/CPI system (Incident Management, Problem Management, troubleshooting, etc)Ensure compliance with the client's IT processes
• Create and maintain end-to-end functional/technical designs for interfacesSuggest improvements to current operational procedures within integration environmentIdentify gaps, issues and work around solutions.
• Handle changes or emergency transports as needed for high priority issues.
• Document functional designs, test cases and results.
• Proactively identify and propose business process and/or system enhancements
• Should have AMS Support experience in SAP like Incident/problem/change request management
• Analyse and triage incidents with an appropriate sense of urgency, focus on restoration of service, followed by root cause analysis to prevent recurrence
• Execute service requests based on the Service Catalogue or an ad hoc basis which may lead to a CRProvide reports to the account management team and engage with client stakeholders on a regular basis
• Provides subject-matter expertise, best practices, technical approaches, and strategic recommendations.
• Exhibits technical leadership to ensure optimal function and enhancement of SAP PI PO and keeps up to date on the latest SAP PI PO industry solutions and trends
• Perform installation, migration, configuration, maintenance, technical support and troubleshooting of the SAP PI PO implementation in a hybrid cloud IT environment
• Observes project delivery protocol and ensures timely escalation of status, issues, and risks
• Engage in requirements gathering and development of use cases.Provide SAP PI PO integration-related troubleshooting services as part of project or post-production support activities.
• Participate in capacity planning and HW specification recommendation effortsParticipate in SAP deployment activities, connector configuration, custom rule development, workflow configuration and development, and third-party system integration
• Work with clients post implementation for user testing, debugging, support and maintenance.
• Resolve any issues highlighted during System Integration Testing and User Acceptance Testing.
• Resolve day to day technical issues.
• Help develop technicalSupport setup of governance rules in the integration areaSupport junior teammates

Your profile

• Relevant hands on technical experience, with knowledge in the following areas:
• Minimum 5 years’ experience in SAP PI/PO and 2 years of SAP CPI experience
• Strong verbal and written English Language skills Very good analytical skills and business process understanding is required Knowledge of integration technologies and specific SAP PI/PO & CPI architecture required
• Delivering complex application integration solutions for on-premises and hybrid cloud scenarios using Integration protocols and adapters such B2B, Flat file, JDBC, EDI, HTTP, HTTPS, FTP, SFTP, SOAP, REST, RFC, IDOC, ALE/EDI, JMS etc and SAP Cloud Platform cloud connector. Strong experience with variety of mapping techniques including Graphical, Java & XSLT.
• Experience working in and handling a multi-tenant CPI Environment
• Experience with CTS transport management and alert configurations
• Hands-on experience by building custom iFlows & extension for Standard iFlows based on the business requirements.
• Experience in integration with SAP Cloud applications such as C4C with On-premises solutions Complete one full project lifecycle implementation and roll out.International project experience and collaborating with the other SAP teams
• Experience with waterfall/agile project methodology Experience on Integration of SAP C4C with SAP IS-U Utilities using SAP CPI.
• Preferred to have an experience with Integration of AEMO (Market Transactions) with SAP IS-U using SAP PI/PO.

What you’ll love about working here

• We recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.
• We foster a safe and inclusive environment where everyone can be their authentic selves, supported by staff-led community groups.

We strive to ensure you feel respected, informed and valued through our recruitment process. If your experience falls short of this, we welcome your suggestions for improvement via our Contact Us page on our website.

If you are living with a disability, we can provide support with access requirements or by making an adjustment to our hiring process.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion Euro.

Information Security

Capgemini Australia and New Zealand have process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.

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