Job Description

A key leadership role within the organization responsible for overseeing and managing daily operations. Responsible for delivering in-time and in-quality service through effective management of service delivery teams. Continuously analyzes and improves operational processes and activites , identifying areas for enhancement and implementing plans of actions to increase productivity and efficiency. Provides guidance to the operations team, fostering a positive work environment and ensuring alignment with organizational goals. Ensures cross-regional cooperation to maintain global service delivery set up aligned.

Primary Skills

• Experience in handling diverse team of Demand Planners
• Experience in handling customer communication and acted as single point of contact for issue resolution
• Experience in Demand planning/forecasting in FMCG Sector
• In Depth understanding of demand planning collaboration process with stakeholders in sales, commercial and other supply chain functions. This may include activities such as reviewing stat model, master data, and exception based planning.
• Experience in participating in S&OP planning meetings.
• Should have handled a team of demand planners and responsible for team deliverables
• Derive SKU level forecasts by appropriate maintenance of demand history and tools.
• Drive Phase-in Phase-out in forecasting process including promotional forecasting
• Use statistical forecasting methods, software tools such as SAP APO or other Demand Planning tools
• Worked on Promotion and Innovation forecasting process.
• Experience in R Scripting - Explore data sets, identify & implement data transformations, model, visulaize the results

• Explore data sets and identify data transformation and data quality needs for targeted applications
• Develop algorithms and predictive models to derive insights and business value from data
• Test and validate algorithms and models using statistical and other techniques
• Perform exploratory, and targeted data analyses
• Ensure proper definition of data needs, evaluation of data quality, and critique appropriate statistical analyses; for critical projects, perform needed analyses
• Measurement and monitoring of Demand planning KPIs. Good conceptual understanding of drivers of demand planning KPIs such as MAPE, Bias, Forecast Value Add etc.
• Measuring, tracking & reporting forecast accuracy and corrective actions to drive improved outputs
• Documenting key assumptions behind base, promotional and total signed off forecasts