O2C Transformation Director | 15+ years | Kolkata, Chennai, Bangalore
Capgemini
Job Description
Capgemini is seeking a Director level executive for O2C Transformation role.
Primary Skills
• Drive and lead process and technology transformation projects within Finance, supporting Transformation Managers in the successful development and delivery of the project deliverables.
• Sell & deliver projects that may be related to target operating model design, process design, process, and technology maturity assessment, benchmarking, GBS / SSC setup, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, RPA implementation, training delivery, change management and similar.
• Utilize your process and technology expertise to provide improvement recommendations to steer clients in their transformation journey.
• Interact with the corresponding Client senior stakeholders and collaborate with the Client to complete the assigned deliverables & drive transformation agenda.
• Keep abreast of technology technological developments, their strengths and weaknesses, and suggest technology-related improvements within the given area of expertise.
• Build knowledge and understanding of our market-leading assets and methods (e.g., Digital Global Enterprise Model (DGEM), S4 transformation, ESOAR transformation method, RPA Technologies, etc.)
Secondary Skills
• Proven experience in finance transformation (at least 12 years) and very strong end to end process knowledge within finance (Receivables, Credit to Cash, Order to Cash) with very good understanding of GBS/SSC/BPO operating models
• Proven evidence of leading transformation projects across finance and accounting streams, with full e2e accountability for the project deliverables, team, timeline & budget
• Proven evidence of leading transformation projects including design & implementation ideally across various industries
• Ability to shape transformation story & sell transformation projects leveraging available offers & products
• Experience and awareness of RFI/RFP process, negotiations skills, executive presence & managing senior stakeholders
• High level of consulting skills including hypothesis driven analysis, collaborative meeting management, data collection & diagnostics, storytelling & storyboarding
• Proven experience in solutioning and process transformation skills with focus on Business Outcomes (not only FTEs reduction)
• Continuous Improvement, Client value and Innovation mindset with proven benefits delivered
• Ability to articulate the business case for change / implementation of recommended solution
• Experience in leading roles & positions on project type of work/assignments, with frequent Client interactions (i.e. workshops, presentations, trainings)
• Experience in facilitating workshops and meetings
• Knowledge and experience in at least one of the ERPs: S4H, SAP ECC or Oracle
• Very good understanding and/or implementation experience of Receivables, Credit to Cash, Order to Cash technologies (Blackline, High Radius, Sarrala SaaS Platforms, RPA, Intelligent Automation solutions)
• Transition and other type of project work experience with exposure to Client
• Hands on experience with S4H environment & S4H implementation programs
• Process and technology maturity assessment experience
• Fluent spoken and written English
Nice to have:
• Implementation experience of ERP tools or non-ERP process supporting / management tools (S4 focus).
• Experience in process mapping in Visio, Business Optix, Signavio, Aris (or similar) including BPMN notation awareness
• Team Management (5+ people)
• Project management certification
• Any relevant expertise domain certification, i.e. CIMA, CPA, ACCA, CIPS, CPSM, CSCP (or similar)