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ServiceNow Developer | 6 to 9 Years | Mumbai, Bangalore & Chennai

Capgemini

Software Engineering

India

Posted on Mar 5, 2025

Job Description

ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules
ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal
Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle
At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules.
Skilled in Customer portal / Employee center portal features implementation
Hands-on experience in case management workflows
Knowledge of usage on AI search / predictive intelligence GenAI features
Handson in latest gen UX / UI features
can develop custom and OOB widgets
building and configuring mobile apps in Servicenow
Integration skills with hands-on rest Api development work
Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Have good knowledge about integrations to external tools
Solve complex business problems by engineering existing and new algorithms
Experience developing custom applications within the ServiceNow platform
Experience in configuration of ITOM ITBM modules service requests portals service catalogs etc.,
Experience in ServiceNow customizations including Server and Client Scripts UI Action workflow administration data import etc

ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal
Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle
At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules.
Enhance and support the ServiceNow customer facing portal Integrate ServiceNow with other corporate applications via web services mid server email etc
Translate design comps and other specifications into working code Build responsive web applications
Develop middleware API calls for mobile web applications Server side scripting in Apache Jelly ServiceNow proprietary
Expertise in ServiceNow HRSD development