AEM Business Architect | 8 to 12 Years| PAN India
Capgemini
Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.
Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community — and the world at large.
Your Role
- Strategic Planning and Architecture:
- Design and define scalable, customer-centric digital solutions using Adobe Experience Cloud, including AEM, Adobe Analytics, Adobe Target, and Adobe Campaign.
- Align Adobe solutions with business objectives, ensuring end-to-end integration across marketing, sales, and customer experience functions.
- Stakeholder Collaboration:
- Act as a liaison between business leaders, technical teams, and external partners to translate business requirements into actionable technical solutions.
- Provide strategic guidance to clients on digital transformation, marketing automation, and data-driven customer experiences.
- Solution Design and Implementation:
- Develop comprehensive solution blueprints and roadmaps leveraging Adobe’s ecosystem to meet business needs.
- Oversee implementation, ensuring solutions are delivered on time, within scope, and meet quality standards.
- Data-Driven Insights:
- Analyze customer data to uncover actionable insights and recommend strategies to optimize user journeys and business outcomes.
- Collaborate with data scientists and analysts to integrate predictive analytics and AI into customer engagement strategies.
- Enablement and Training:
- Guide and mentor internal teams on Adobe tools, ensuring effective adoption and utilization of implemented solutions.
- Conduct workshops and training sessions to empower stakeholders with the knowledge to maximize solution capabilities.
Your Profile
- Bachelor’s degree, master's degree preferable.
- 8–10 years of experience in digital transformation, marketing automation, or customer experience strategy, with a focus on Adobe Experience Cloud solutions.
- In-depth knowledge of Adobe Experience Cloud, including AEM, Adobe Analytics, Adobe Target, and Adobe Campaign.
- Familiarity with integration technologies (e.g., REST APIs, JSON, and data layer design).
- Understanding of modern Martech stacks and their integration with Adobe solutions.
- Proven ability to align technical solutions with business objectives to drive measurable ROI.
- Strong verbal and written communication skills to engage effectively with both technical and non-technical stakeholders.
- Experience managing end-to-end projects, including planning, execution, and delivery.
Certifications (Preferred): Adobe Certified Expert (ACE) certifications in Adobe Experience Cloud products or equivalent
Equal Opportunities at frog
Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.