API;BPM;Google App Engine;Google Cloud Platform;Google compute;IT operations;IT support;ITSM;Linux;Oracle Internet Directory;REST API's;SNMP;ServiceNow;ServiceNow Flow Designer;UNIX;analytical troubleshooting;announcements;business administration;business organization;business process automation;business rules;cloud computing;cloud providers;communication;database;directory services;information technology;infrastructure administration;infrastructure monitoring;management;network monitoring;operational management;problem management;problem solving;product design;professional communication;public cloud;research & development;server administration;service catalog;service management;services;software development;software testing;system administration;system integration;system interface;systems monitoring;technical tests;technology;test automation;test script;trade;troubleshooting;user expectations;user requirements;user research;workflow management system|Mandatory:Experience in configuring ServiceNow ITSM/ITOM modules.Experience using Flow Designer; Integration Hub; spokes and App Engine StudioExperience in integrating third party systems with ServiceNow.Experience in developing ServiceNow scoped applications.Experience in developing Service catalogs; workflows; Catalog scripts; macros etc.Experience in ServiceNow Scripting like Scripted Rest APIs; Business rules; client scripts etc.Experience in using ServiceNow REST API; ACLs; data policy; notifications; email scripts etc.Experience in Data load; transform creation and reporting capabilities.Hands on experience in troubleshooting & setting up discovery in ServiceNow.Good knowledge of Patterns; Probes and Sensors in ServiceNowShould be able to troubleshoot discovery issues and work with functional teams in technical terms.Knowledge in Linux commands; networks; sub-nets; SNMP; MIBS & OID.Essential :ServiceNow System Admin Certification.ServiceNow Application development certification.Good analytical and troubleshooting skills.Good to have:Experience in ServiceNow automated testing.