Job Location : Lincoln NE / Cincinnati OH (hybrid)

Key Responsibilities

• Seeking a motivated and skilled AI Product Owner to join our team for life insurer.
• The ideal candidate will bridge the gap between technology and business driving the development and implementation of AI-driven products that enhance customer experiences streamline operations and improve risk assessment.
• Product Vision & Strategy: Define and communicate the vision for AI products vision and strategy. Develop and communicate product roadmaps aligning with company goals market needs & regulatory requirements. Identify opportunities to leverage AI to improve underwriting claims processing customer service and other key areas. Drive user-centric design principles ensuring AI solutions enhancing the customer journey and deliver measurable value.
• Stakeholder Engagement: Work closely with stakeholders actuaries underwriters and customers gathering requirements aligning with product goals. Cross-functional team collaboration including data scientists engineers and IT to prioritize and deliver AI driven features. Act as the primary point of contact for AI team and stakeholders managing expectations and updating on product progress. Communicate performance updates providing transparency on AI-driven decisions/outcomes to various stakeholders.
• Market Research & Analysis: Conduct market research to identify trends customer needs competitive products and potential AI applications. Analyze data and user feedback to inform product iterations and enhancements. AI Product Lifecycle Management: Oversee lifecycle of AI products and features including development of models/algorithms from ideas through launch. Participate in continuous optimization delivering high-quality solutions meeting business objectives.
• Agile Product Management: Create prioritize and maintain the product backlog removing ambiguity on tasks/goals using agile methodologies. Help plan/manage sprint cycles for on-time delivery of high-impact releases ensuring timely delivery of features. Write user stories and acceptance criteria guiding development teams in building effective AI solutions.
• Performance Metrics & Reporting: Establish KPIs/metrics including customer satisfaction conversion rates and operational efficiency of AI products. Evaluate the impact of AI initiatives on key product goals communicating via regular reports on performance to stakeholders. Utilize data analytics to derive insights and drive product improvements.
• Risk Assessment and Mitigation: Collaborate with actuarial/legal teams for industry regulations & ethical standards compliance of customer data and bias in AI models.

Required Skills

• Bachelors degree in business Data Science Computer Science or a related field advanced degree preferred.
• 7+ years exp in Product Management (Not a scrum master with Product Ownership), AI/ML, NLP, Agile Management

Life At Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law