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Teamcenter Quality (TCQ) Support Engineer

Capgemini

Capgemini

Customer Service, Quality Assurance
Poland
Posted on Nov 27, 2024

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR TEAM

We are looking for a candidate for the PBS - Package Based Services department. This is a constantly growing team of nearly 300 SAP specialists (55% developers/architects, 45% SAP consultants) working on over 40 projects for more than 20 big international clients from various industries.

The PBS PLM Consulting team specializes in comprehensive support for Product Lifecycle Management (PLM) systems. Our consultants and business analysts assist clients in optimizing their PLM processes, integrating innovative solutions, and ensuring seamless transformation and integration with existing systems. We are dedicated to designing and implementing tailored PLM solutions to meet our clients' unique business needs.

YOUR TASKS

  • apply ITIL processes and manage ITSM tools (e.g., Clarity, JIRA) for Incident, Change, and Release Management;
  • maintain and integrate Teamcenter implementations, including installations and configurations;
  • address customer queries and enhancement requests, ensuring product support;
  • serve as a technical and functional expert in PLM and Teamcenter Quality modules;
  • develop and maintain user documentation and technical guides.

YOUR PROFILE

  • expertise in Teamcenter maintenance and support;
  • strong experience with Teamcenter integrations and Active Workspace;
  • bachelor's degree in IT, Computer Science, or a related field;
  • experience in Teamcenter PLM (preferably with a focus on Quality Management);
  • familiarity with ITIL frameworks and related certifications;
  • excellent analytical skills and communication abilities;
  • proficiency in English.

NICE TO HAVE

  • Teamcenter Administration/Configuration experience;
  • experience with ITSM tools.

WHAT YOU'LL LOVE ABOUT WORKING HERE

  • Practical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform;
  • Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB
  • Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Apply now!