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For more about why Capgemini https://www.capgemini.com/au-en/careers/why-join-capgemini/

Let’s talk about the role and responsibilities

We are seeking a skilled Business Analyst to join our dynamic team in the Insurance sector. As a Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions, contributing to the success of our banking projects and initiatives. You will collaborate with stakeholders across various departments to gather requirements, analyze processes, and facilitate the development of innovative solutions to optimize our operations and enhance customer experience.

• Collaborate with stakeholders to gather, analyze, and document business requirements for banking products and processes.
• Conduct process analysis for optimization and translate needs into specifications.
• ​Working as a BA providing business expertise, critical analytical skills and initiative.
• Engaging effectively with stakeholders, driving key relationships and assisting the clients to work out their requirements, in order to reach excellent outcomes for the business.
• Gathering, analysing and documenting business requirements, ensuring they are documented in the most appropriate method for the customer.
• Facilitating workshops, conducting one on one interviews, process mapping and utilising other methods including developing User Stories, and likely working to Agile sprint cycles.
• Managing Requirement traceability across the initiative
• Coaching other Business analysts as they come on board on the requirement and guiding them as required.

Let's talk about the team

Capgemini Financial Services is a Global Strategic Business Unit that provides information technology and consultancy services to the Banking, Capital Markets and Banking industries. Capgemini FS brings you leading insights & deep industry experience to drive the future of Financial Services. Our customers count on us for the very latest in innovative service offerings & next generation global delivery.

Let’s talk about your capability and experience

• Energy, enthusiasm, and a keen eye for detail!
• You bring a strong background as a Business Analyst or Senior Business Analyst within enterprise organizations.
• You’re adept at stepping into a client environment and confidently leading the planning and execution of business analysis for projects.
• Experience in Banking, Financial Services, Superannuation, or the Public Sector is highly valued. Familiarity with Agile delivery methods is a plus. Ideally, you hold a degree and have a passion for continuous learning and expanding your expertise in the industry.
• Possess a deep understanding of insurance product business processes across the end-to-end value chain.
• Experience working with Guidewire Cloud platform, including BillingCenter, ClaimCenter, and Contact Manager in the latest version of Guidewire Cloud (Garmisch).
• Skilled in facilitating meetings and driving the successful validation of outcomes.
• Provide support to the product team by gathering and documenting functional requirements.
• Proficient in gathering, analyzing, and consolidating functional and integration requirements for the product team.
• Lead the impact analysis process for proposed system enhancements.
• Responsible for producing order of magnitude estimates, validating budget forecasts, and creating business cases when changes are requested.
• Collaborate with vendor teams to generate reports on incident/maintenance requests and track adherence to SLAs.
• Demonstrated ability to understand the technology needs of the business and articulate them into IT strategy, architecture, and solution requirements.
• Capable of independently organizing, structuring, and conducting detailed analysis and documentation work, both individually and as part of a team.
• Hold a Guidewire Cloud certification for Business Analysis in the latest version.

About Capgemini

At Capgemini, we are more than just a business, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people and our communities get the future they want.

Our people are the key to making this vision a reality, which is why we have been recognised by the Australian Workplace Equality Index as LGTBQ+ ‘Employer of the Year’ and ‘Inclusion of Trans and Gender Diverse Employees’ for the past two years. We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong, and our staff-led community groups are a testament to this commitment. We are committed to being active allies for everyone.
We believe by combining the power of the latest technology with our human energy, we can drive sustainable thinking into our operations and the work we do with clients. Its why we are committing to becoming a carbon neutral business by 2025 and net zero by 2040.

Empower yourself with the knowledge and skills you need to succeed with our access to premier learning platforms, sought-after certifications and boundless development opportunities. You’ll be encouraged to gain at least 40 hours of training each year.

For over 50 years our values and ethics have been at heart of our identity. From our approach to ethics to the way we interact with one another, honesty, boldness, trust, freedom, team spirit, modesty, and fun guide and inspire all we do and have led to us being recognised as one of the World’s Most Ethical Companies by the Ethisphere Institute 10 years in a row.

Our Commitment to Diversity & Inclusion

Don’t meet every single requirement for this role? Studies have shown women and people from diverse minority backgrounds are less likely to apply to jobs unless they meet every single requirement. At Capgemini, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply and tell us what you can bring to the role.
We understand for some people, a standard hiring processes can come with challenges. If you are living with a disability, are gender diverse or neurodivergent and we can provide support with access requirements or by making an adjustment to our hiring process, please contact us at talentacquisitionaunz@capgemini.com.

Information Security and Compliance

Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.

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