Building on our strategic partnership with ServiceNow and our global network of more than 2000 certified ServiceNow experts, we are now expanding our services and consulting practices across the Nordics within end-to-end ServiceNow consulting and implementation services.

We see an ever-increasing demand for such services in Norway, and we are now looking to bring in spearheads to secure and orchestrate this growth opportunity.

Right now, we are looking for a Lead Technical Architect and a Trusted Business Advisor (Senior Manager / Director level) who are passionate about leveraging ServiceNow to drive business transformation and innovation.

Lead Technical Architect

Key Responsibilities:

· Design and implement complex ServiceNow solutions, ensuring alignment with business requirements and best practices.

· Lead technical architecture discussions and decisions, providing expert guidance on ServiceNow capabilities and limitations.

· Collaborate with cross-functional teams to integrate ServiceNow with other enterprise systems.

· Develop and maintain technical documentation, including architecture diagrams, design specifications, and implementation plans.

· Mentor and guide junior developers and technical team members, fostering a culture of continuous learning and improvement.

· Stay current with the latest ServiceNow features, updates, and industry trends to ensure optimal platform utilization.

To succeed in this role, we believe you have:

· Proven experience as a ServiceNow Technical Architect or similar role.

· Deep understanding of ServiceNow modules, including ITSM, ITOM, HRSD, and CSM.

· Strong knowledge of web technologies (JavaScript, HTML, CSS) and integration methods (REST, SOAP).

· Excellent problem-solving skills and the ability to think strategically.

· Strong communication and leadership skills.

Trusted Business Advisor

Key Responsibilities:

· Act as a strategic partner to clients, understanding their business needs and translating them into ServiceNow solutions.

· Conduct business process reviews and identify opportunities for process optimization and automation using ServiceNow.

· Develop and maintain strong relationships with key stakeholders, ensuring high levels of customer satisfaction.

· Provide expert advice on ServiceNow best practices, governance, and roadmap planning.

· Collaborate with technical teams to ensure solutions are delivered on time and meet client expectations.

· A Business Development acumen, the motivation to drive hyper growth through the ServiceNow Domain

To succeed in this role, we believe you have:

· Extensive experience in a business advisory or consulting role, preferably with a focus on ServiceNow.

· Strong understanding of business processes and how they can be optimized using ServiceNow.

· Excellent communication, presentation, and interpersonal skills.

· Ability to build and maintain strong client relationships, preferably on C-level

· Proven track record of delivering successful ServiceNow projects

Location: Oslo or Stavanger

Interested?
If you have any questions about the position, contact Christopher Eikanger at christopher.eikanger@capgemini.com. Applications are reviewed continuously, and we ask candidates to include their CV and cover letter. Questions regarding the recruitment process can be sent to cginvent.no@capgemini.com.