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Senior Service Delivery Manager - Adobe Delivery Leader

Capgemini

Capgemini

Operations
United States
Posted on Oct 1, 2024

Job description:

Job Description:
• Manage Adobe-specific marketing assets that support pre-sales, pipeline growth, bookings, and revenue
• Actively manage and report on market/pipeline growth and account penetration (Bookings, Revenue)
• Partner with practice channel management (i.e., Sector Leads) and regional account teams (through Account planning), and through account-specific value propositions to drive offer revenue and bookings growth.
• Develop proactive proposals for Group and Platinum accounts.
• Partner and collaborate with DCX capability practice to develop offerings, account specific proactive pursuits.
• Participate in local/regional Customer First COEs to identify opportunities where Adobe is relevant.
• Lead and orchestrate Adobe DCX capability team members (and alliance partners) to add Adobe value propositions to RFPs and proactive offers.
• Act as a promotor and active contributor to building offer specific thought leadership
• Recruiting strategy, plan, and implementation. Support recruiting efforts
• Partnership management tactics and activities (lead and pipeline management, reporting, training, day-to-day operations of the partnerships)

DEAL PURSUIT, SOLUTION & DELIVERY RESPONSIBILITIES
• Actively participate in Customer First COEs, Market Unit, and Account planning events to proactively identify Adobe Opportunities
• Coordinate with DCX Capability Practices and other COEs and Business Lines (Invent, CSD, I&D, BSV, Sogeti) to ensure the right SME representation
• Develop the Win-Strategy and shaping of competitive narrative
• Collaborate with the deal-shaping process to understand client vision expectations are met and ensure end-to-end delivery resources are assigned
• Shape deals to be comprehensive, end-to-end, from strategy to execution to long-term managed services

The ideal candidates will possess the following:
• Bachelor’s degree in Computer science, engineering, or prior experience in software development systems
• 7-10 years’ experience with the Adobe Marketing Cloud / Adobe Experience Cloud stack as a Business Practitioner, Developer, and Architect
• Adobe Certification preferred in more than one of the following: AEM, AEP, Adobe Target, Adobe Audience Manager, Adobe Analytics, Adobe Launch, Adobe Campaign, Marketo
• Strong experience in AEM 6.x / Adobe CQ5 Content Management (CMS)
• Understanding of various Adobe cloud services which can be integrated with AEM
• Exposure to customer solutions from cloud service providers (AWS, Google, Azure)
• Experience with AI and ML enhancements to marketing solutions
• Ability to create solutions and present to customers

KEY RESPONSIBILITIES:

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Required Skills:

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Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  • Flexible work
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized back-up child/elder care and tutoring
  • Mentoring, coaching and learning programs
  • Employee Resource Groups
  • Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.