RH: Omar Gonzalez

Position: MS Dynamics

Experience level: Junior / Middle / Senior

Education level: Bachelor Degree

Location: any state of Mexico

Industry - Sector: Financial Services – Banking

What you’ll do?

• Should have around 8-10 Years of experience in implementations using Microsoft Technologies with core skillset on MS Dynamics 365 customer service (CE) Module, Should have experience of Implement and configure the Dynamics 365 Customer Service module according to business requirements.
• Customize and extend the functionality of the Dynamics 365 Customer Service module using configuration and customization tools.
• Experience in deployment of solutions, managing pipelines and managing solutions using Github.
• Should have experience in production ticket management and SLA adherence.
• Develop and maintain documentation related to system configuration, customization, and integration.
• Provide technical support and troubleshooting assistance to end-users.
• Continuously monitor system performance and recommend optimizations to enhance efficiency and usability.
• Must have exposure on Azure Web Apps, Web Jobs, Function Apps, DevOps, Troubleshooting, Deployments.
• Must have exposure on Power App, Power Automate and be ready to development applications using Power Platform.
• Should have strong hands on experience in developing Plugins and Custom WF activities with solution approach.
• Should have strong hands on experience in client scripting, MSD Supported Client APIs and Consuming Web APIs and REST
• Must have hands-on exposure in Azure deployment, configuration and troubleshooting custom implementations deployed in Azure.

What you’ll bring:

• Should have around 8-10 Years of experience in implementations using Microsoft Technologies with core skillset on MS Dynamics 365 customer service (CE) Module, Should have experience of Implement and configure the Dynamics 365 Customer Service module according to business requirements.
• Customize and extend the functionality of the Dynamics 365 Customer Service module using configuration and customization tools.
• Experience in deployment of solutions, managing pipelines and managing solutions using Github.
• Should have experience in production ticket management and SLA adherence.
• Develop and maintain documentation related to system configuration, customization, and integration.
• Provide technical support and troubleshooting assistance to end-users.
• Continuously monitor system performance and recommend optimizations to enhance efficiency and usability.
• Must have exposure on Azure Web Apps, Web Jobs, Function Apps, DevOps, Troubleshooting, Deployments.
• Must have exposure on Power App, Power Automate and be ready to development applications using Power Platform.
• Should have strong hands on experience in developing Plugins and Custom WF activities with solution approach.
• Should have strong hands on experience in client scripting, MSD Supported Client APIs and Consuming Web APIs and REST
• Must have hands-on exposure in Azure deployment, configuration and troubleshooting custom implementations deployed in Azure.

Technologies:

• Dynamics, CE

Soft skills:

Work Underpressure, Quality at work, Results Oriented

What can YOU expect in a career with Capgemini?

• Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
• You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
• You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
• Capgemini offers a competitive compensation and benefits package.
• Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
• Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

• Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
• Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
• Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”