Job Description

• Respond to client’s queries accurately (via phone, live chat, email and case management system).
• Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.).
• Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests.
• Provide clarification of HR policies and procedures.
• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.

Primary Skills

• Experience of managing employee life cycle activities like Employee queries, HR Data, Workforce administration, case management, helpdesk, etc.
• System data entry experience (Workday, Oracle HCM, Taleo, SuccessFactors, etc.) .

Secondary Skills

• Experience of maintaining data in excel, Pivot, V Look up.
• Good working knowledge of MS Office.
• Handle complex problems raised by client and provide solution.

Skills (competencies)