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Sales Executive - Financial Services Market (BPO)



Accounting & Finance, Sales & Business Development
United States
Posted on Thursday, June 27, 2024

Sales Executive – Financial Services Market (BPO)

Scope of the role:

Leads the development of Sales strategies, solution proposal and deal closing for large opportunities. Manages identification and generation of sales opportunities and the cultivation of pipeline growth. Effectively builds network and contacts to build and maintain an attitude of vigilance for opportunities. Identifies and escalates market trends to appropriate clients and Capgemini leaders. Supports the development of practice and sector relevant thought leadership (especially digital technologies and analytics) to garner mindshare with prospects. Helps shape marketing events for maximum impact.

Key Responsibilities

■ Understand and discuss Sales plan with Portfolio Head to agree on potential major opportunities to be chased in his/her own focus area (sector, offers)

■ Qualify major opportunities to be further pursued, drive consistency between Sales strategy (value messages, relationship approach, competitive differentiation) and content work managed by bid team (solution design, pricing and costing, delivery of proposal, planned project management)

■ Manages and accountable for the opportunity along the collaborative selling Sales process until closing

■ Build and maintain an external network and client relationships and compiles intelligence from those relationships to pro-actively take opportunities to them.

■ Test ideas and opportunities within the external stakeholder network on a regular basis

■ Maintains an internal SME and AE network to identify opportunities BSv can either augment or pro-actively create either in partnership with the MU or autonomously

■ Liaises with Analyst and Advisor teams and network to monitor market trends and shape or influence emerging opportunities

■ Address complex client issues involving interactions up to executive level and master meetings and negotiations techniques

■ Manage business development costs according to levels set by business unit leaders and provide forecast to BU Sales Leadership

■ Design bid organization, recruit internally for bid organization and account management team and other Salespeople connected to the client

Measures of Success:

  • Meeting and exceeding annual contract value target
  • Compliance with the Capgemini sales methodology
  • Works as part of a team to negotiate new deals, extensions and ad-hoc service aspects
  • Builds productive relationships externally
  • Live the Core Values of Capgemini (Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, Fun)

Professional Qualifications

· 12+ years of proven sales experience in BPO/ GBS in a global complex environment

· Last 2-5 years of related work experience in a leading multinational consulting company that provides consulting, technology, professional, and outsourcing services.

· Ability to communicate and influence at senior business levels : building relationships with C-suite executives & maintain regular contacts with senior stakeholders (CEO, CXOs /Business Unit heads, Sales Heads & leadership, Finance, Strategy

· Several years of proven & consistent sector expertise:

o Extensive practical application and experience selling in the US - Financial Services Markets

o Track record of success in client pursuits pivoted on analytics, automation and AI

o Have an existing client network within the relevant industry

· Several years of proven sales track record in :

o Meeting or exceeding sales target of 30M+

o Leading Sales in a multi-geography, targeting medium to large-sized & complex outsourcing deals :

· Ambition to close at least two 15M to 20M deals a year and one 50M+ deal every 2 years. Deal term to be between 3 and 5 years, as per market practice.

· Ideal deals to be enterprise transformation type deals, covering either a combination of Functional areas and/ or inclusion of technology-led transformation

o Selling and shaping transformational Outsourcing services with value-based business cases

· Understand BFSI-specific value drivers and build differentiated value proposition

· Experience of nurturing/ leveraging a digital partner ecosystem to create client value

· Direct experience with “Right shoring” models

· Experience with Digital solutions as enabler to create business value

· Used to work and navigate complex matrix organizations managing multiple internal stakeholders

· Strong relationship building, communication, and influencing skills

· Strong interpersonal, written, and oral communication skills

· Proven Commercial Acumen & Business Leadership skills

· Driven and able to work under pressure

· Self-motivated, enthusiastic individual able to communicate at all levels with a proven track record of working on their own initiative

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  • Flexible work
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized back-up child/elder care and tutoring
  • Mentoring, coaching and learning programs
  • Employee Resource Groups
  • Disaster Relief

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

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Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.

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Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.