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Head of Managed Services UK

Capgemini

Capgemini

United Kingdom
Posted on Thursday, June 6, 2024

About the job you’re considering

Within Capgemini, the Cloud Infrastructure Services (CIS) Global Business Line (GBL) provides leading solutions to large global customers through an integrated global sales and delivery model. We are a global team of committed professionals who advise, transform, and run client IT services. We help organizations meet their business goals by transforming and managing their IT landscape – leveraging innovations infrastructure notably in automation and the cloud.

The UK Head of Managed Services is an executive level opportunity within the CIS UK leadership team and Global CIS Managed Services team, you will lead the CIS UK Managed Services organization, focused on delivery excellence, client delight and business growth for Cloud Infrastructure Services in the UK.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

  • You will be responsible for overall delivery excellence to our Capgemini clients and ensuring new business proposals boldly optimize our client’s chance of success.
  • You will be responsible for leading and developing your large team to achieve delivery excellence, delight our clients and enable our growth strategy
  • Your role will be an exciting blend of business and delivery leadership both with internal and external executive level relationships to maximize benefits and value for all parties
  • You will create, evolve and implement the overall strategy for UK Managed Services in support of our growth ambitions, equipping your team members to develop their careers within CIS and enabling them to achieve our CIS ambitions
  • You will be responsible for the overall achievement of the Managed Services financial and business targets, supporting the sustainable profitable growth ambitions of CIS and Capgemini
  • You will lead and build effective teams to meet business objectives and changing market requirements. Visible in the market, you will be interacting with clients while demonstrating leadership and serving as a role model to client account and delivery teams across the UK and in our global delivery centres
  • With scope and freedom to grow in your chosen career path, you will be able to take full advantage of the opportunities we offer as a global organization with a strong spectrum of clients

You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

Your skills and experience

Flexible and dynamic, you have the commitment and resilience to achieve your targets in evolving and fast paced business environments. Highly credible, you can influence outcomes and have a proven track record of delivery excellence with clients and other executive level relationships.

  • You have a passion for winning and demonstrating success in growing business
  • You have experience of leading large teams across a global, matrixed organization
  • You have proven leadership qualities that enable colleagues to generate a sense of pride for the work they do for our clients and delivering excellence in service
  • You want to work for a company with a growth agenda and focus on clients and employees
  • Proven experience of leading a Managed Services function
  • Experienced P&L management of £200m plus
  • End to end delivery and transformation experience
  • Past experience of leading team sizes of c. 1,000 - 1,500

Your security clearance

  • To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance
  • To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
  • Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
  • Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process

What does ‘Get The Future You Want ‘ mean for you?

Impactful Experiences
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Shared Energy
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.

Your wellbeing
You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.